Webinar: Connecting your Device to the Cloud: A Primer on Matrix Connect
The MasterControl Alternative
The smarter alternative to MasterControl for life sciences teams
Matrix Quality delivers a Salesforce-native eQMS with modern UX, rich analytics, transparent pricing, and rapid implementation — without the complexity and cost of large-scale enterprise systems.
Matrix Quality vs MasterControl — at a glance
Matrix Quality
MasterControl
Platform foundation
✓ Salesforce-native
Proprietary enterprise platform
User interface
✓ Modern, refreshed UI (2025 rebrand)
Established enterprise UI
AI embedded in quality workflows
✓ Built-in
AI-enhanced features available
Time to value
~8 weeks
Varies by scope
Pricing model
✓ Transparent & modular
Custom quote only
Validation effort (CSV)
✓ Significantly reduced
Significant effort required
Trial Master File (TMF) management
✓ Built-in
✔ Available (eTMF module)
Manufacturing & batch records
✓ Built-in
✔ Available (MES module)
This comparison is based on publicly available information and internal analysis as of March 2026. Features and capabilities may change over time. For the most accurate and up-to-date information, you can refer to the official website of MasterControl
Common frustrations with MasterControl
Teams switching from MasterControl consistently report the same pain points.
Enterprise implementation scopeMasterControl implementations are typically scoped as enterprise projects involving configuration, process mapping, data migration, and validation effort — particularly for organisations adopting multiple modules. For life sciences teams that need to move fast, the project scope can delay compliance readiness compared to a focused, modular eQMS.
Established enterprise interfaceMasterControl's interface reflects its enterprise heritage and feature breadth across many modules. Some users report longer onboarding times compared to modern cloud-native eQMS platforms, particularly for non-administrators.
Custom-quote pricing modelMasterControl uses a custom-quote pricing model, with no published list pricing. Total cost of ownership — including licences, implementation, and validation — is typically only available after a sales process. For teams doing budget planning or comparing TCO, this slows decisions.
Module fragmentation adds cost and complexityMasterControl is built as a suite of separate modules — Documents, Training, CAPA, Risk, Audit, Manufacturing, and more. Achieving end-to-end quality coverage requires purchasing, configuring, and maintaining multiple modules, increasing both licensing cost and system complexity.
Significant validation overheadAlthough MasterControl offers its Validation Excellence Tool (VxT) to support CSV, the validation process for MasterControl implementations remains a significant undertaking — particularly for organisations managing multiple modules or on-premise deployments.
Built for large enterprises, not agile life sciences teamsMasterControl's feature breadth and pricing model are designed for large, established life sciences organisations. Smaller and mid-sized companies often find the platform over-engineered for their needs, with significant overhead in configuration, validation, and ongoing system management.
The challenge
The solution
28%
Time saved
When writing, validating, and preparing technical documentation and audits — thanks to Matrix Quality's AI tools and centralised document control.
91%
Customers feel more confident
During audits thanks to Matrix Quality's real-time traceability, automated workflows, and always-audit-ready quality records.
50%
Faster product launches
Customers brought their products to market sooner thanks to Matrix Quality's streamlined CAPA management and connected quality processes.
See exactly how the two platforms stack up on the criteria that matter most to regulated quality teams.
Matrix Quality
MasterControl
Comparison based on publicly available product information from both vendors as of May 2026. Features and capabilities may change over time.
— Platform —
Platform foundation
Salesforce-native
Proprietary enterprise platform
AI embedded in quality workflows
AI-driven platform (document translation, change summaries)
Modern, intuitive user interface
Complex interface
Validation effort (CSV)
Significantly reduced
Significant — VxT tool available
Re-validation after updates
Not required for core platform
Required or partially required
Cloud deployment
Cloud-native
Cloud & on-premise hybrid
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures (21 CFR Part 11)
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
(MasterControl Risk module)
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
(Manufacturing Excellence module)
Regulatory submissions management
(Registrations module)
Trial Master File (TMF) management
(eTMF Manager module)
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics dashboards
Full Salesforce analytics
Available
Native CRM & ERP ecosystem integrations
Via Salesforce
Via API toolkit / MuleSoft
Design control integration
Performance at scale (10k+ records)
— Support & Service —
Time to value
~8 weeks
6–12 months
Dedicated customer success manager
Professional services team
Pricing model
Transparent & modular
Custom quote only
Rapid update cadence
Cloud-native release cadence
Enterprise release cadence
Matrix Quality
— Platform —
Platform foundation
Salesforce-native
AI embedded in quality workflows
Modern, intuitive user interface
Validation effort (CSV)
Significantly reduced
Re-validation after updates
Not required for core platform
Cloud deployment
Cloud-native
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures (21 CFR Part 11)
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
Regulatory submissions management
Trial Master File (TMF) management
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics dashboards
Full Salesforce analytics
Native CRM & ERP ecosystem integrations
Via Salesforce
Design control integration
Performance at scale (10k+ records)
— Support & Service —
Time to value
~8 weeks
Dedicated customer success manager
Pricing model
Transparent & modular
Rapid update cadence
Cloud-native release cadence
MasterControl
— Platform —
Platform foundation
Proprietary enterprise platform
AI embedded in quality workflows
AI-driven platform (document translation, change summaries)
Modern, intuitive user interface
Complex interface
Validation effort (CSV)
Significant — VxT tool available
Re-validation after updates
Required or partially required
Cloud deployment
Cloud & on-premise hybrid
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures (21 CFR Part 11)
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
(MasterControl Risk module)
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
(Manufacturing Excellence module)
Regulatory submissions management
(Registrations module)
Trial Master File (TMF) management
(eTMF Manager module)
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics dashboards
Available
Native CRM & ERP ecosystem integrations
Via API toolkit / MuleSoft
Design control integration
Performance at scale (10k+ records)
— Support & Service —
Time to value
6–12 months
Dedicated customer success manager
Professional services team
Pricing model
Custom quote only
Rapid update cadence
Enterprise release cadence
Switching is easy.
Migrate from MasterControl in 4 simple steps
We handle the heavy lifting. Most teams are fully live in under 8 weeks.
Free migration assessment (30 min)
We analyse your MasterControl configuration — documents, CAPAs, training records, and quality data — and map it to Matrix Quality.
Automated data export & mapping
Documents, CAPA records, and training data migrated with full traceability and version history preserved.
Configure, validate & sign off
Workflows, roles, and templates configured with IQ/OQ/PQ documentation ready for your CSV validation process.
Go live — and keep improving
Full onboarding with a dedicated Customer Success Manager from day one, ensuring your team is productive from the start.
“
“Full onboarding with a dedicated Customer Success Manager from day one.”
CV
Carl Van Lierde
VP Product Development, Vipun Medical
Book your migration assessment
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A member of our team will be in contact within 48 hours.
Stop fighting your quality system.
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