Switch from paper to electronic Instructions for Use with Matrix eIFU

Guarantee real-time access to the latest documentation for healthcare professionals and patients, with full audit readiness. Our cloud-based solution Matrix eIFU (previously dokspot) offers easy online access to your medical device instructions for use (IFUs) and other essential documentation.

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Core Matrix eIFU features

With Matrix eIFU, build tailored Electronic Instructions for Use for your medical devices or drug in white label for a seamless experience.

ComplianceMeet eIFU regulatory requirements from global markets with a solution that adapts to changes according to growing requirements.
DocumentationDon't reinvent the wheel. We offer templates for all the eIFU quality assurance processes including software and system validation reports.
SecurityWe focus on eIFU and building the best and most robust technology stack to deliver a secure and reliable service to our customers.
ModulesAudit logs, change records, approval process, paper orders, version management, website translations, geo-fencing. We have you covered.
SupportWith an average response time of 1 hour, our dedicated support team is committed to assisting you every step of the way.
OnboardingSelect a partner that guides you throughout your eIFU journey providing you with training, advice, and experience.

Hear from our customers

"To change all the IFU related processes, from a paper version IFU to an eIFU system takes some effort and is a change management process on several levels. In our experience: The process has been perfectly guided and supported by Matrix eIFU. The elimination of the paper IFU was a relief. No more printing orders, shipping of paper to the various warehouses, inventory of paper IFUs and replacement of outdated IFU versions. There is a significant financial benefit for our organization and the move was worth the investment."

Regulatory Affairs Manager, Leading orthopedic devices manufacturer in Switzerland

Matrix One is trusted by 500+ SxMD & Medical Device Companies

Benefits of our eIFU solution

Quality Assurance

Matrix eIFU software includes the software QA documentation required for quality audits.

Developed and managed  under a ISO 9001 certified quality management system, your eIFU website is controlled for availability 24/7.

Your data is hosted in high quality, ISO 27001 certified data centers. As a Matrix eIFU customer, you save time and resources through templates for your QA documentation.

Regulatory Affairs

We provide the required regulatory background and documentation to you.

Not only includes our eIFU Service the features for regulatory compliance, we also guide you in the eIFU transition to save your time and resources.

Product Management

The Matrix eIFU Service supports your product management in the execution of commercial strategies.

As a product manager you release IFUs and other product use documents in the required languages exactly at the planned time.

Supply Chain & Operations

Our eIFU Solution will free up supply chain resources. Matrix eIFU provides blueprints for eIFU based supply chain processes which ensure the compliance of your devices. Requests for IFU in paper format are managed by Matrix One with the time spans required by regulations.

Matrix eIFU also reduces complexity and risks in the planning and production process. Our eIFU solution and guidance allows you to plan and implement eIFU packaging and labeling today and get ready for new packaging requirements like implant cards.

Finance

The Matrix eIFU solution requires no upfront investment and software update and maintenance cost are included in the subscription fee.

The reduction of product standard cost through removing the paper IFU is realized much quicker. Through Matrix eIFU guidance and support the cost for resources is reduced.

Marketing

As a marketing professional your goal is to promote your company and brand.

Matrix eIFU is a white label product that stays completely in the background, so that your customers only ‘see’ you and get a positive brand recognition by an easy and clear eIFU website that delivers the required result in just 3 clicks.

Sustainability

Matrix eIFU supports your digitalization and sustainability strategy.

Using Matrix eIFU instead of paper-based IFU will help you meet or exceed your corporate social responsibility (CSR) goals by reducing paper consumption and CO2 emissions, and avoiding waste.

FAQ

What are eIFU?

An eIFU is the electronic version of a paper IFU provided with the device. It is an integral part of the medical or IVD device. A well implemented eIFU system can help maintain or improve patient safety while reducing production costs and environmental burden.

What are the eIFU Regulations and Guidelines?

The provision of instructions for use of medical and IVD devices in electronic format (eIFU) is regulated. For Europe regulation (EU) 2021/2226 specifies the requirements for medical device eIFU. eIFU regulations are also released in many other countries including  Australia, Brazil, Canada, Turkey, and the USA. In addition to regulations, industry quality standards, and processes are essential for a compliant eIFU system.

What are the eIFU Quality Assurance (QA) Requirements?

An eIFU System is a computer system requiring computer system validation (CSV). The quality assurance requirements of the eIFU System concern software, medical device data, and eIFU processes. The specifications of these three components from the basis for CSV. The QA documentation may be reviewed during audits.

How do eIFUs impact efficiency, safety, and cost savings?

Designing, developing, validating, and maintaining an eIFU software in today’s fast paced digital world is time consuming, costly and difficult to manage given the daily recurring tasks. Using an off-the shelf eIFU service makes cost transparent and planable.

How do eIFUs impact customer experience?

An eIFU website is intended for users of medical device. Clearity, intuitive operation, and quick eIFU access are key requirements for customer satisfaction. Complex navigation combined with repeated confirmation requirements are contra productive.