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The QT9 QMS Alternative
The smarter alternative to QT9 for life sciences teams
Matrix Quality delivers an AI-powered, Salesforce-native eQMS with modern UX, rich analytics, manufacturing management, and fast implementation — so you can focus on quality, not your software.
Matrix Quality vs QT9 QMS — at a glance
Matrix Quality
QT9 QMS
Platform foundation
✓ Salesforce-native
Proprietary cloud platform
AI embedded in quality workflows
✓ Built-in
✗ Not available
Trial Master File (TMF) management
✓ Built-in
✗ Not available
Regulatory submissions management
✓ Built-in
✗ Not available
Advanced analytics & reporting
✓ Full Salesforce analytics
Limited — separate QT9 BI tool required
Manufacturing & batch record management
✓ Built-in
✔ Via QT9 ERP integration
Native CRM & ERP ecosystem integrations
✓ Via Salesforce
Native QT9 ERP only
Time to value
~8 weeks
30 days (basic) — longer for full configuration
This comparison is based on publicly available information and internal analysis as of March 2026. Features and capabilities may change over time. For the most accurate and up-to-date information, you can refer to the official website of QT9 QMS
Common frustrations with QT9 QMS
Teams evaluating QT9 for growing life sciences operations consistently report the same limitations.
No AI capabilities in quality workflowsQT9 QMS does not currently offer AI-powered features embedded in quality workflows. Teams looking to accelerate document authoring, CAPA root cause analysis, or audit preparation with AI must look to more modern platforms.
Advanced analytics requires a separate BI toolQT9's native reporting capabilities are functional but limited. Accessing advanced analytics and business intelligence requires the separate QT9 BI tool — adding cost and complexity for teams that need richer quality insights built into their eQMS.
No Trial Master File (TMF) managementQT9 does not offer Trial Master File management. Clinical-stage life sciences companies that need to manage a complete, current, and compliant TMF alongside their quality processes require a separate system.
No regulatory submissions managementQT9 does not provide a centralised platform for managing product registrations, variations, and renewals. Regulatory affairs teams must manage submission workflows in separate tools, disconnected from the quality management system.
Manufacturing integration limited to QT9 ERPQT9's manufacturing and batch record capabilities are most powerful when used with QT9 ERP. Teams using other ERP systems need additional integration work to achieve the same level of operational traceability.
Some modules require additional customisationWhile QT9 provides 25+ modules out of the box, some reviewers note that certain modules are relatively bare-bones and require significant customisation to fully meet specific life sciences workflow needs — adding time and effort to the implementation.
The challenge
The solution
28%
Time saved
When writing, validating, and preparing technical documentation and audits — thanks to Matrix Quality's AI tools and centralised document control.
91%
Customers feel more confident
During audits thanks to Matrix Quality's real-time traceability, automated workflows, and always-audit-ready quality records.
50%
Faster product launches
Customers brought their products to market sooner thanks to Matrix Quality's streamlined CAPA management and connected quality processes.
See exactly how the two platforms stack up on the criteria that matter most to regulated quality teams.
Matrix Quality
QT9 QMS
Comparison based on publicly available product information from both vendors as of May 2026. Features and capabilities may change over time.
— Platform —
Platform foundation
Salesforce-native
Proprietary cloud platform
AI embedded in quality workflows
Advanced analytics dashboards
Full Salesforce analytics (built-in)
Separate QT9 BI tool required
Validation effort (CSV)
Significantly reduced
Pre-validated (IQ/OQ/PQ provided)
Re-validation after updates
Not required for core platform
Every module & feature validated
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
Built-in
Via QT9 ERP integration
Regulatory submissions management
Trial Master File (TMF) management
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics (built-in)
Full Salesforce analytics
Separate QT9 BI tool required
Native CRM & ERP ecosystem integrations
Via Salesforce
Native QT9 ERP only
Design control integration
— Support & Service —
Time to value
~8 weeks
30 days (basic) — longer for complex setups
Dedicated customer success manager
Pre-built audit-ready document templates
Matrix Quality
— Platform —
Platform foundation
Salesforce-native
AI embedded in quality workflows
Advanced analytics dashboards
Full Salesforce analytics (built-in)
Validation effort (CSV)
Significantly reduced
Re-validation after updates
Not required for core platform
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
Built-in
Regulatory submissions management
Trial Master File (TMF) management
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics (built-in)
Full Salesforce analytics
Native CRM & ERP ecosystem integrations
Via Salesforce
Design control integration
— Support & Service —
Time to value
~8 weeks
Dedicated customer success manager
Pre-built audit-ready document templates
QT9 QMS
— Platform —
Platform foundation
Proprietary cloud platform
AI embedded in quality workflows
Advanced analytics dashboards
Separate QT9 BI tool required
Validation effort (CSV)
Pre-validated (IQ/OQ/PQ provided)
Re-validation after updates
Every module & feature validated
— Compliance & Regulatory —
FDA 21 CFR Part 11
ISO 13485 support
EU MDR / IVDR readiness
Electronic signatures
Full audit trail & version control
— Quality Processes —
Document control
CAPA management
Training management
Risk management
Audit management
Complaint & nonconformance management
Supplier management
Change control
— Extended Capabilities —
Manufacturing & batch record management
Via QT9 ERP integration
Regulatory submissions management
Trial Master File (TMF) management
Environmental, health & safety (EHS) management
— Analytics & Integration —
Advanced analytics (built-in)
Separate QT9 BI tool required
Native CRM & ERP ecosystem integrations
Native QT9 ERP only
Design control integration
— Support & Service —
Time to value
30 days (basic) — longer for complex setups
Dedicated customer success manager
Pre-built audit-ready document templates
Switching is easy.
Migrate from QT9 in 4 simple steps
We handle the heavy lifting. Most teams are fully live in under 8 weeks.
Free migration assessment (30 min)
We analyse your QT9 configuration and map documents, CAPAs, training records, and quality processes to Matrix Quality.
Automated data export & mapping
Documents, CAPA records, and training data migrated with full traceability and version history preserved.
Configure, validate & sign off
Workflows, roles, and templates configured with IQ/OQ/PQ documentation ready for your CSV validation process.
Go live — and keep improving
Full onboarding with a dedicated Customer Success Manager from day one.
“
“Full onboarding with a dedicated Customer Success Manager from day one.”
CV
Carl Van Lierde
VP Product Development, Vipun Medical
Book your migration assessment
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A member of our team will be in contact within 48 hours.
Stop fighting your quality system.
Start shipping safer products.
Join 500+ life sciences companies who chose a smarter path to eQMS.