Supplier and Audit Management in Matrix Quality

Qualify suppliers, plan internal and external audits, record findings, and manage corrective actions — all connected to your quality system. Includes a supplier portal for direct collaboration.

The challenge
Our solution

Core capabilities

End-to-end supplier oversight and audit management for regulated industries.

Supplier qualification and approvalManage the full supplier qualification lifecycle — initial assessment, approval, periodic review, and requalification — with a fully documented workflow.

  • Supplier onboarding and qualification workflows

  • Risk-based supplier categorisation

  • Approval status tracking and requalification scheduling

Audit scheduling and managementPlan internal and external audits, build checklists, record findings in real time, and track closure against each finding.

  • Audit calendar and scheduling

  • Configurable audit checklists

  • Finding recording and closure tracking

Supplier portalGive suppliers direct access to respond to SCARs, complete questionnaires, and manage their assigned CAPAs — keeping everything traceable and in one system.

  • Supplier self-service portal

  • SCAR and questionnaire management

  • Supplier-managed CAPA responses

Linked to CAPAAudit findings link directly to the CAPA module, ensuring every finding has a documented corrective action and closure evidence.

  • One-click link from finding to CAPA

  • Shared due dates and responsibility tracking

  • Closure evidence stored against each finding

Hear from our customers

Roche

Matrix Quality gives us a single, validated system for our entire quality process. Audits that used to take weeks of preparation now take days.

Quality Director, Life Sciences Company

Matrix One is trusted by 500+ Life Sciences & Medical Device Companies